Inbound call centre Customer Service Team Leader - to look after a team who are offering solutions to mobile phone users.

The jobe role is to include the following:
Monitoring and coaching the support agents. Developing recognition plans. Participate in the recruitment process. Team meetings. Monthly and annual reviews.

You must be able to demonstrate the following competencies:

Leadership skills
Influencing
Analytical thinker
Conflict resolution skills
Flexible
Coaching

Contact details

• Email: Jacqueline@bondwilliams.co.uk